Data Protection Policy
Last updated: March 2023
GAL Business Centre LLC, along with its subsidiaries, branches and associates (hereinafter, “GAL”, “we”, “us”, “our”), recognize the immense value of protection of personal data. In accordance with such recognition, GAL’s Data Protection Policy (hereinafter, ‘the Policy’) represents our commitment to treat personal information of employees, customers, stakeholders and other interested parties with utmost
are and confidentiality.
This Policy is implemented in compliance with the DIFC Law No. 05 of 2020 for Data Protection and Regulation and the UAE Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data (PDPD Law) and the UAE Federal Decree Law Lo. 44 of 2021 Creation of the UAE Data Office established the Data Protection Office. For the purposes of applicable data protection law, GAL Business Centre LLC will be designated as a “data controller” since data submitted to us will be controlled by the GAL. We may, however, at times, assume the role of “processor” depending on the need of the case.
The primary objective of the Policy is to increase user awareness and avoid accidental data loss scenarios, and to ensure that the GAL is compliant with the local laws. In keeping with that, it outlines our plan of action for prevention of a data breach. Via this Policy, we intend to encompass the role of GAL and the responsibilities of management, general staff, and GAL with respect to access and use of that Personal Information. We endeavor to collect, gather, store, and handle personal data fairly, transparently being respectful of an individual’s privacy rights.
While we do not anticipate that the institution of such Policy will be able to eliminate all malicious/negligent data handling, nonetheless, we expect this Policy would serve to be a strong deterrent towards any mal handling of data.
For the purposes of this Policy, the following terms shall be construed as provided here in:a. Personal Data – Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected can lead to the identification of a particular person, also constitute personal data. i.e., a username or surname, a home address, email ID, educational details, digital footprints, photographs, social security numbers, financial data etc.
b. Processing Data – Processing data includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or estruction of personal data.
c. Sensitive Data – Sensitive data can be described as high-risk information that must be protected against unauthorized disclosure such as PII (Personally identifiable information), PHI (Protected health information), Biometric Data, Social Security Number, Bank Details, trade secrets, employee information and customer information, intellectual property data, Industry-specific data, education records, confidential information etc.
d. Data Breach – If any data that has been recorded for processing, has been unauthorizedly used by any third party or transferred to any third party.
e. Medical Data – Personal data related to the physical or mental health of a natural person, including the provision of health care services, which reveal information about that person’s health status. It is also classified under “High Risk Data”.
f. Personal Data Breach- a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored, or otherwise Processed.
g. Data Retention Policy- A data retention policy, or records retention policy, is an organization’s established protocol for retaining information for operational or regulatory compliance needs.
h. Third Party- Any person authorised to Process Personal Data, other than the: (a) the Data Subject; (b) the Controller; (c) Joint Controller; (d) the Processor; or (e) Sub-processor.
i. Data Controller
j. Data processor
- Scope of the Policy:
This data security Policy applies to all parties including but not limited to employees, job candidates, customers, clients, suppliers, vendors etc. who provide personal data to the GAL Business Centre LLC, irrespective of the nature or amount of data disclosed to the GAL. This Policy applies to all data including corporate data or personal data. It would, hence, apply to every server, database and IT system that handles such data, including any device that is regularly used for email, web access or other work-related tasks including any handsets from the GAL. Every user who interacts with company’s IT services is also subject to this Policy. Information that is classified as ‘Public’ is not subject to this Policy. Other data can be excluded from the Policy by company management based on specific business needs. The ambit of this Policy extends the employees of the GAL. It will also apply to all employees, contractors, consultants, partners, and any other external entity who are not directly under the direct employment contract with the GAL but have been responsible for collecting personal data on behalf of the GAL form individuals. Generally, our Policy will be applicable to anyone we collaborate with or acts on our behalf and may need access to personal or sensitive data.
- Purpose of collection of data:
The purpose of the Policy extends to the purpose for collection of data and the methods adopted to ensure an ethical and legal processing of the same. In keeping with this, the GAL will ask for data for provision of legal services, communication of relevant material and headway in issues, management of business relationships with clients, compliance with legal obligations like audits, keeping your employment information up to date and for any ancillary to any of the above or any other purposes for which your personal data was provided to us.
- Policy Elements:
As part of our day-to-day operations, we need to obtain and process information. As a mandate of this Policy, our company aims to collect this information in a transparent way and only with the full cooperation and knowledge and consent of interested parties. Once this information is available to us, the following rules apply. This section outlines the appropriate technical and organizational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law.
1.1 Collection of Personal Data
Any personal data collected shall be done after the approval and consent of the stakeholders and the individual will be informed of the employees/ individuals who may access the surrendered information. The GAL will undertake reasonable steps to ensure that the individual whose information is deduced has consented to such processing. The individual will also be informed of the consequences of the failure to disclose such information to the GAL to ensure an informed consent has been made.
Forms of Collecting such Personal Data/Information:
A) The GAL may collect data directly from individuals.
B) During the course of GAL’s business relationship.
C) Information collected from GAL’s website. i.e., cookies, saved preference etc.
D) When you register to use any of GAL’s services. i.e., records made by interactions.
E) GAL may also receive Personal Data about you from third parties i.e., Law enforcement agencies.
2. Purpose for Processing
Purpose of processing Personal Data is broadly for the following purposes of operating our business, providing our legal services to our clients, business communications, compliance to applicable laws and managing our IT services and website. The GAL is well-regulated and has a legitimate interest in using information gained from clients where it is necessary or appropriate to provide legal advice.
3. Sharing of Personal Data with Third Parties
We may disclose received Personal Data to other GAL entities, for legitimate business purposes, in accordance with applicable law and subject to applicable professional and regulatory requirements regarding confidentiality and professional secrecy. In addition, we may disclose your Personal Data to
A) Accountants, Auditors, Lawyers and other outside professional advisors to GAL;
B) Any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences, including safeguarding against and the prevention of threats to public security;
C) In the course of providing our services, we may require the assistance of various external providers of professional services and of support services, i.e., such as word processing, translation, document review, and photocopying). The use of these services might involve the service provider receiving your relevant information from us;
D) Legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation.
4. Cross border transfer of information:
In the course of working of the GAL, we may require an inter-country transmission of the personal data for the facilitation of the GAL’s business. This may require sharing such information to other professionals in different territories. This will entail a transfer of personal information from within the Dubai to recipients outside. The level of personal information protection in the various jurisdictions in which the GAL operate varies, and in some instances may not provide an adequate level of protection from an international perspective. To address this, the GAL have procedures and safeguards in place to ensure the protection of personal information. These procedures include contractual obligations to ensure that all such entities safeguard your personal information and use it only for the purposes that the GAL have specified and communicated to you. When we transfer your information to other countries, we will use, share, and safeguard that information as described in this Privacy Notice.
5. Data Retention
1. The GAL does not keep your personal information indefinitely. In the course of carrying out various business activities, we collect information from a wide range of sources and generate a substantial volume of data that is retained as physical paper and/or electronic records. We have incorporated appropriate systems and processes in place for the preservation and timely disposal of documents and records in line with business requirements and relevant legislation. In keeping with this, personal data will be erased either on request of the client under circumstances or every five years.
6. Information Security
We have implemented security policies, rules, and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction, or accidental loss. We also have procedures in place to deal with any= suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.